Data Protection - GDPR
This policy covers personal and confidential information held by the organisation and its members.
Such information may be about clients or members of INSPIRE NLP or about company business; it may be held on computer (including cd, dvd, back up tapes) or on paper.
‘INSPIRE NLP – WILL Protect – Personal’ information in any information from which an individual can be identified. This includes photographs.
‘INSPIRE NLP – RECOGNISES that Confidential’ information covers personal information and any information that is related to the organisation that is not already in the public arena.
The Key Features of the General Data Protection Requirement Legislation specifically related to email and newsletter lists.
CONSENT : Your consent for the keeping of data will be actively sought. In terms of clients and learners with Inspire NLP this consent will sought as part of your formal agreements with the company. In terms of email lists and newsletters your consent to receiving such will be part of a separate process.
You have the right to withdraw consent to receiving newsletters and marketing emails at any time by contacting alanjonesNLP@gmail.com with the message 'FORGET ME'.
If, however, you are following a course of instruction with Inspire NLP, it will be necessary for us to keep such data as learning records and contact information for required legal reasons. .There may be occasions where Inspire NLP has no choice but to retain data for a certain length of time, even though consent for using it has been withdrawn. In terms of NLP Practitioner Registration and the Registering Body Inspire NLP will be required to keep information about your eligibility to practice as a therapist.
WHAT RECORDS ARE KEPT?
Where and how you gave consent.
Contact details as agreed during the opt-in process generally name, email
Practitioner Qualifications and CPD Records, if a Registered Practitioner with INSPIRE NLP, generally learner Details and Assessment Records, if a learner registered with INSPIRE NLP
Where Inspire NLP or Alan Jones are engaged by a different training organisation relevant learner data will beshared with that centre (see below)
You can email alanjonesNLP@gmail.com to request a copy of your personal information that is being held by Inspire NLP and to inform us of any changes to information that we currently hold.
To reiterate your consent to Inspire NLP keeping data for courses and workshops is separate from that required for newsletter and email marketing purposes.
OTHER PARTIES : We currently use Mail Chimp as our Third Party mailing service, they are GDPR compliant and whilst they store our email lists, Inspire NLP is responsible for maintaining their accuracy. All emails sent through this service will have clear opt-in and opt-out processes. We also use Insightly and Hubspot as part of our customer management processing. The information held 'in the cloud' by these services relates to specific projects and contracts currently being worked-upon or developed. Again Inspire NLP is responsible for maintaining the accuracy of the data and they serve as a storage point. They secure, GDPR compliant and only accessible via protected passwords by the named Data Controller for Inspire NLP.
On-Line Courses - we currently use YesCourse as our delivery platform. They manage sign-ups to and payments for the courses. Your payment details for courses are processed through either PaPal or Stripe. We do not have access to that secure information, but will have access to your registration details (name and email), course progress and comments. Registration for courses means that you will receive course updates and news, BUT does not automatically sign your up for ANY other service, You may, however, be invited to opt-in to other services.
Inspire NLP is the legal entity overseeing all aspects if work conducted by Dr Alan Jones under the trading names of Your Future History, The Dream Realisation Technique and also supports the Elyn Bres Project (Clear Mind) and the Director is the nominated Data Controller for these facets of the organisation.
Inspire NLP and Alan Jones currently work with the following organisations who will have their own GDPR compliance arrangements: Questions and Answers CIC; Volunteer Cornwall; Penwith Community Development Trust.
Occasional work, such as Keynote Lectures, Seminars and Workshops with Schools and Colleges will not require Inspire NLP or Alan Jones to keep attendees personal data. This responsibility will fall to the contracting organisation.
It should be understood that therapists are privy to confidential information only in their capacity as private practitioners and, therefore, ‘confidential’ means confidential to the organisation and to any member of Inspire NLP in their own right. All Registered Practitioners will have their own compliance processes.
MISUSE OF, OR UNAUTHORISED DISCLOSURE OF PERSONAL OR RESTRICTED INFORMATION, IS CONSIDERED TO BE A SERIOUS BREACH OF PROFESSIONAL STANDARDS AND WILL RESULT IN REMOVAL FROM OUR REGISTER
If you have any questions relating to this policy and YOUR DATA please contact
Alan Jones who as Director of Inspire NLP is nominated Data Controller
Dr Alan Jones is Director of Inspire NLP.
Inspire NLP is the legal entity overseeing all aspects if work conducted by Dr Alan Jones under the trading names of Your Future History, The Dream Realisation Technique and also supports the Elyn Bres Project (Clear Mind) and as Director is the nominated Data Controller for these facets of the organisation.
Inspire NLP Ltd (10475094)
Telephone: (+44) 07714 323 934
76 Green lane
There are numerous ways in which you as an individual or organisation may be working with Alan or Inspire NLP. Each will be subject to a bespoke contractual agreement.
These agreements will include information about -
We currently accept payments via BACS, PayPal and Stripe. These payment processes are secure and apart from payment reference data Inspire NLP will not have access to any of your financial information.
Coaching Contract :
Speaking Engagement :